Navigating the operational landscape

Navigating the operational landscape

The credit union you form is the outcome of tactical decisions made regarding software, procedures, vendors, and service providers.  The CU*Answers catalog of ancillary offerings can get you to market at the speed of light.

Common decisions include the vendor selection process, products you’ll offer, capacity of your systems, service levels, employee capabilities, and a mine field of regulatory requirements that you must address in a few short months. CU*Answers Managed Services is your expert, ready to support your navigation through these areas.   Seasoned credit union professionals with many years of collective experience are your compass, working with your emerging credit union, just as they work in day-to-day operations of the credit union business.

The CMS division of CU*Answers (http://ms.cuanswers.com/)provides this service at an affordable cost to de novo credit unions.  In fact, the only cost passed on to you is the nominal fees to cover the time expense. This is not a profit center for CU*Answers.  This program springs from unshakable belief in the credit union industry and the inherent desire drive the momentum of new credit unions.   This program includes:

  • Project management – from the spark of idea to launch
  • Ongoing training to assure your staff is prepared to serve members
  • Policy derivation
  • By-law reviews and best practice recommendations
  • Creation of savings products and associative regulatory disclosures
  • Internal auditing
  • Back office bookkeeping and accounting
  • Fee structure consulting
  • Regulatory training requirements
  • General ledger and daily suspense monitoring
  • Lending product set-up including
    • Core processing configuration and set-up
    • Loan forms consulting and recommendations
    • Loan protection/insurance consulting
  • Collection of past due accounts
  • Credit and Debit/ATM card consulting and vendor selection
  • Disaster recovery planning
  • Internal network design and security
  • Marketing and call center
  • Web site design, hosting, and hosting of e-mail

http://ms.cuanswers.com/