The Plan

CU*Answers will provide a robust CU*BASE feature set.
These services include:

  • The full CU*BASE product suite
  • Online Banking
  • Mobile Web e-Statements
  • Audio Response
  • ATM/Debit card Processing
  • Imaging capabilities and more
  • Options such as SRS Bookkeeping as well as various collections
  • Marketing and call center services

Each of these will be determined on a case by case basis and as permitted by the regulator
The credit union will be able to atake full advantage of Xtend Branch Sharing capabilities and the network for building new alliances.

With CU*Answers you’ll also have access to:

  • Auditing and compliance with CU*Answers AuditLink
  • A full year of automated marketing campaigns with CU*Answers Marketing
  • Website development and hosting with CU*Answers Web Services
  • Lending services from CU*Answers Lender*VP
  • Network and workstation support with CU*Answers Network Services
  • Online bill pay and credit cards with CU*Answers SettleMINT EFT
  • e-Document systems and consulting with CU*Answers Imaging Solutions
  • Call center services with Xtend

Charges may apply for additional services and consulting

  • Merge with a CU*Answers processed credit union, in which case there would be no early contract termination/ deconversion fees.
  • Merge with a non-CU*BASE processed credit union, in which case the credit union would agree to pay the standard early contract termination fee as calculated by 50% of the initial 5-year term, and as based upon the then current Pricing Guide.